Curso de Risk and Crisis Management

Although many organizations have developed preocedure to confront crisis most of them will find that they are not adequately prepared for a crisis. Yet, a crisis is an extreme event that literally threatens a company’s very existence. Product and process innovations are changing the competitive landscape, environmental hazards expose economic infrastructures, while complexities and dynamics of the global competitive situation challenge the response capabilities of companies. For risk and crisis management we need to understand how potential and present risks may become a prelude of an impending crisis and how to overcome these risks. This course aims to provide a general understanding of the way different risk exposures can be managed in organizations as they engage in business activities. The course will approach the topic from different perspectives such as anticipating weak risk signals, developing worst-case/best-case scenarios, preparing crisis intervention strategies, initiating business continuity and damage containment plans, developing effective communication approaches and ensuring post-crisis learning.

Idioma: Inglés

Temario:

The Cours content is:

Day 1: Title and overview

* Risk and crisis management theory and models, crises examples and risk assessment
* Review the principles and definitions of risk and crisis management and what can we learn from crises examples to prevent them from happening. We make a distinction between actual and potential risks and the associated processes to cure them. Actual crises situations will be reviewed and discussed.

Day 2: Title and overview

* Crisis management intervention strategies and models
* Step by step crisis management approach to prepare, analyse, anticipate scenarios, decide, implement and define communication strategies to effectively solve, overcome or mitigate crisis situations as result of breakdowns within complex enterprise systems. Define responsibilities, setup crisis teams, identify planning criteria and develop practical procedures to handle crises. Various crisis intervention strategies will be analysed and discussed as part of actual crises examples.

Day 3: Title and overview

* Strategic risk management and business continuity planning
* Review and discuss the principles and necessity of business continuity planning in different contexts. We will close the session with enterprise risk management (ERM). ERM aligns the organization's strategies, processes, technology and knowledge with the purpose of improving its ability to evaluate and manage, enterprise-wide, the uncertainties it faces as it creates value. An enterprise-wide risk management capability increases the risk-sensitivity of the organization and reduces the inevitable barriers that exist in most organizations.

Duration: 21, 22, 23 April

Fechas:

Inicio: 21/04/08